Apple allegedly concealed iPhone battery issues, according to court papers filed in a group action lawsuit against the tech-giant.
It’s alleged that Apple failed – or neglected – to inform owners that there was a fault with the iPhone 6 model battery, and that it could be resolved with a new battery as opposed to a new handset.
With the likes of Samsung being sued for exploding batteries, and Apple having already admitted that older handsets slowdown with software updates, this latest battery scandal is one in a long line of issues people seem to be having with today’s modern mobile technology.
According to the court case, thousands of consumers using the iPhone 6 and iPhone 6s have experienced issues like dropped calls and unexpected shutdowns of their devices. Reportedly, Apple only recently accepted that some issues were caused by older batteries, but prior to the revelations, some consumers who were not aware of the fault didn’t even know it could be resolved with a new battery as opposed to a new handset.
Serious allegations
Being accused of a product defect is one thing, and we have to accept that it can, and does, happen. But, being accused of concealing a problem is another matter entirely.
There’s a huge difference between an oversight and an intentional act. Look at the Volkswagen “dieselgate” scandal that we’re dealing with as one example, which is not a case of an accidental defect, but an intentional effort to deceive consumers.
Deceptive behaviour – if proved – is serious, and can lead to companies facing huge fines and compensation claims against them. Although we would all love to think that we live in a more honest world, we have to face the reality that there are companies out there who are willing to deceive us. As sad as that it, it’s a fact that we must accept; but not quietly, and not without justice being sought against the offending organisation.
We’ll be keeping an eye on this case, of course. If Apple have been concealing problems, they could be in for a long and costly legal battle…