{"id":564,"date":"2017-03-14T12:11:34","date_gmt":"2017-03-14T12:11:34","guid":{"rendered":"https:\/\/www.groupactionlawyers.co.uk\/blog\/?p=564"},"modified":"2017-03-14T12:11:34","modified_gmt":"2017-03-14T12:11:34","slug":"should-apple-recall-iphone-models-that-experience-unexpected-shutdowns","status":"publish","type":"post","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/should-apple-recall-iphone-models-that-experience-unexpected-shutdowns","title":{"rendered":"Should Apple recall iPhone models that are experiencing unexpected shutdowns?"},"content":{"rendered":"<p>iPhone batteries have reportedly been a long-standing problem since their entry on the market. Users have reported multiple issues with the battery, especially with regards to the iPhone 6.<\/p>\n<p>Its been reported that a bug or defect causes the phone to crash &#8216;dramatically&#8217;, meaning the power might plunge from 50% or 30% to 1% and other times the iPhone just shuts down altogether.<br \/>\n<!--more--><br \/>\nThe issue reportedly arose from the iOS 10.1.1 or 10.2 software update, and is thought to be predominantly tied to hardware. From making the software update it seems to have allowed the device to shut down at times of stress and when there are multiple apps running at the same time, according to Apple forums.<\/p>\n<p>There&#8217;s evidence to suggest that it&#8217;s tied with a hardware problem. Some users reported the issue in the Apple Store, consequently having their batteries replaced. After the replacement, the same users haven&#8217;t reported further issues with the battery life.<\/p>\n<p>An IT technician who worked at the Apple Store at the World Trade Centre in Lower Manhattan took his phone into the store after finding the defect in the battery life. He reports that the manager wasn&#8217;t surprised by this and replaced the battery without questions. The same technician suspects that Apple employees are swapping batteries on an hourly basis.<\/p>\n<p>More observant spectators theorise that Apple has created this software update as a circuit breaker to prevent the device from overheating or causing fires, as was the case with millions of Samsung devices.<\/p>\n<h2>Solution?<\/h2>\n<p>Tech giants Apple noted the ongoing issue and released the final version of iOS 10.2.1 on 21<sup>st<\/sup> February in a bid to rectify the issue.<\/p>\n<p>However, one week on from the update, and there are still reportedly persistent issues with the battery life. iOS 10.2.1 apparently won&#8217;t improve battery life on the iPhone 6s, or on any other older iPhone models, including the 4, 4s, 5, 5s, SE and 6, that are also said to be plagued with the &#8216;30% bug&#8217;.<\/p>\n<h3>Battery replacement programme<\/h3>\n<p>To address the battery life issue, Apple launched a limited battery replacement programme; however, it only covers specific iPhone 6s devices specifically manufactured in late 2015. The tech giants acknowledged a &#8220;small number&#8221; of other iPhones that may have been affected in the same way.<\/p>\n<p>When providing notices to affected users, Apple noted: <\/p>\n<blockquote><p>&#8220;Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.&#8221;<\/p><\/blockquote>\n<h3>Mass recall needed?<\/h3>\n<p>Although many users have reported and cried out for a solution to the battery life issue, Apple have continually ignored pleas for a proper recall. The iPhone battery issue is reportedly a pandemic issue; so is it time for Apple to take these substantiated claims seriously and expand or develop a further recall programme for all other affected devices?<\/p>\n<p>We can all speculate on what we think is happening, but it&#8217;s down to the tech giants to confirm its defective battery and rectify the issue as soon as possible. The company&#8217;s silence could be an indicator that they&#8217;re working on something.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>iPhone batteries have reportedly been a long-standing problem since their entry on the market. Users have reported multiple issues with the battery, especially with regards to the iPhone 6. Its been reported that a bug or defect causes the phone to crash &#8216;dramatically&#8217;, meaning the power might plunge from 50% or 30% to 1% and &hellip; <a href=\"https:\/\/www.groupactionlawyers.co.uk\/blog\/should-apple-recall-iphone-models-that-experience-unexpected-shutdowns\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Should Apple recall iPhone models that are experiencing unexpected shutdowns?<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":246,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[7],"tags":[8],"class_list":["post-564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-recalls"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Should Apple Recall iPhone Models That Experience Unexpected Shutdowns?<\/title>\n<meta name=\"description\" content=\"iPhone users have reported multiple issues with the device battery draining or completely shutting down... 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Some suggest Apple are doing this to force customers to upgrade to more expensive and newer models. Apple attempted to get the lawsuit dismissed, but reportedly failed.\u2026","rel":"","context":"In &quot;Latest&quot;","block_context":{"text":"Latest","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/latest"},"img":{"alt_text":"iphone","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1594,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/apple-allegedly-concealed-iphone-battery-issues","url_meta":{"origin":564,"position":1},"title":"Apple allegedly concealed iPhone battery issues","author":"Author","date":"16th May 2018","format":false,"excerpt":"Apple allegedly concealed iPhone battery issues, according to court papers filed in a group action lawsuit against the tech-giant. It\u2019s alleged that Apple failed \u2013 or neglected \u2013 to inform owners that there was a fault with the iPhone 6 model battery, and that it could be resolved with a\u2026","rel":"","context":"In &quot;Products&quot;","block_context":{"text":"Products","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/products"},"img":{"alt_text":"iphone","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":242,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/apple-investigating-claim-iphone-7-bursting-flames","url_meta":{"origin":564,"position":2},"title":"&#8220;Is the iPhone 7 going to be the next Samsung Galaxy Note 7?&#8221; &#8211; Apple investigating claim of an iPhone 7 bursting into flames","author":"Admin","date":"23rd November 2016","format":false,"excerpt":"Following the mass recall of the Samsung Galaxy Note 7, which turned out to be susceptible to explosions and fires, Apple may well have enjoyed a competitive advantage off the back of one of their main rivals as Samsung's sales plummeted and costs to fix their mistake run in to\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/technology"},"img":{"alt_text":"iphone","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":817,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/apple-denies-responsibility-for-exploding-iphone-5","url_meta":{"origin":564,"position":3},"title":"Apple denies responsibility for exploding iPhone 5","author":"Admin","date":"14th July 2017","format":false,"excerpt":"Apple has categorically denied responsibility for explosions reportedly occurring with their iPhone 5 products. Several complaints have been filed against the tech giant for 'overheating and exploding' iPhones, with a lawsuit first on 19th January in the Philadelphia County Court of Common Pleas. On around 22nd February 2016, Kyler Mowery\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/technology"},"img":{"alt_text":"iphone","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":559,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/samsung-note-7-recall-findings-commitment-better","url_meta":{"origin":564,"position":4},"title":"Samsung Note 7 recall findings and the company&#8217;s commitment to do better","author":"Admin","date":"10th March 2017","format":false,"excerpt":"Last year, multiple Samsung Note 7's were unexpectedly igniting; causing great concern for users' safety. Samsung quickly initiated a recall to replace the faulty batteries. However, it didn't take long for those to set on fire too. After a thorough investigation into the phones and what exactly caused the ignitions,\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/technology"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":955,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/glitter-iphone-cases-recalled-may-cause-severe-chemical-burns","url_meta":{"origin":564,"position":5},"title":"275,000 glitter iPhone cases recalled that may cause severe chemical burns","author":"Admin","date":"18th September 2017","format":false,"excerpt":"275,000 glitter iPhone cases have been recalled after reports of at least two dozen people receiving chemical burns from their leaked iPhone cases. The manufacturer uses a liquid gel mixed with glitter to allow the glitter particles to move around slowly like the contents of a snow globe. So far,\u2026","rel":"","context":"In &quot;Recalls&quot;","block_context":{"text":"Recalls","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/recalls"},"img":{"alt_text":"iphone","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts\/564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=564"}],"version-history":[{"count":3,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts\/564\/revisions"}],"predecessor-version":[{"id":567,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts\/564\/revisions\/567"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/media\/246"}],"wp:attachment":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}