{"id":237,"date":"2016-11-21T15:52:15","date_gmt":"2016-11-21T15:52:15","guid":{"rendered":"https:\/\/www.groupactionlawyers.co.uk\/blog\/?p=237"},"modified":"2016-12-21T14:27:32","modified_gmt":"2016-12-21T14:27:32","slug":"samsung-offer-exchange-refund-explosive-galaxy-note-7-devices","status":"publish","type":"post","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/samsung-offer-exchange-refund-explosive-galaxy-note-7-devices","title":{"rendered":"“Refund for the explosive Galaxy Note 7” – Following the ban of the Samsung Galaxy Note 7 on U.S. airplanes, Samsung is offering exchange or refund on the ‘explosive’ devices"},"content":{"rendered":"

You may have heard about the ‘explosive’ devices; A.K.A. the Samsung Galaxy Note 7 mobile phones<\/a>.<\/p>\n

Following reports across the globe that the devices are prone to catching fire, with some even reportedly exploding in China, devices have been understandably banned on flights for fears of incidents in the air. In response, the mobile phone manufacturer has since set up booths in airports as part of their ongoing efforts to rectify the situation, and halted production.
\n<\/p>\n

Airport booths<\/h2>\n

Samsung have set up booths in airports worldwide – an initiative that started in South Korea, and then expanding to Australia and U.S. airports. The reason for setting up the booths is to offer affected customers an exchange for a different mobile device, or a full refund.<\/p>\n

There is no excuse for the lack of safety procedures in relation to the mobile device; however, Samsung seems to acknowledge the issue and are attempting to rectify it in a timely manner.<\/p>\n

In all honesty though, what choice do they have?<\/p>\n

Airline bans<\/h3>\n

It doesn’t come as a surprise that the device has been banned on many flights given the incidents that have occurred to date. With the dangers of the devices being quickly highlighted, and in attempt to protect passenger safety, a ban was first imposed by the U.S. in early October. Now, other airlines have followed suit, with reports that Carriers in Australia, Asia, and Europe are also prohibiting the device being taken on board. Additional Carriers include Air Berlin, Dragonair, Lufthansa, and Qantas.<\/p>\n

Some airlines, like the ones listed above, have completely banned the device on-board, whereas others, like Virgin Australia, has issued a strong warning to not bring the device to airports.<\/p>\n

Group action claims<\/h3>\n

With a group-action lawsuit being filed in South Korea, questions of reputation and credibility of Samsung devices continue to be raised.<\/p>\n

The group action lawsuit in South Korea is demanding something like \u00a3350 per person for time and effort lost when the devices were recalled. It seems to be the least that Samsung can do to compensate their customers for putting them at a serious safety risk, as well as for their loss of time on top of that.<\/p>\n

Production halted<\/h3>\n

As a result of the palaver, Samsung has issued a statement to say that the Galaxy Note 7 will no longer be in production.<\/p>\n

The ban on the airplanes is possibly the least of Samsung’s worries, though. By offering a replacement on these phones, or compensation, Samsung are likely to lose billions of pounds, and be hit even harder with potential lawsuits coming at them from around the world as well.<\/p>\n","protected":false},"excerpt":{"rendered":"

You may have heard about the ‘explosive’ devices; A.K.A. the Samsung Galaxy Note 7 mobile phones. Following reports across the globe that the devices are prone to catching fire, with some even reportedly exploding in China, devices have been understandably banned on flights for fears of incidents in the air. In response, the mobile phone … Continue reading “Refund for the explosive Galaxy Note 7” – Following the ban of the Samsung Galaxy Note 7 on U.S. airplanes, Samsung is offering exchange or refund on the ‘explosive’ devices<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":239,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[7],"tags":[8],"class_list":["post-237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-recalls"],"yoast_head":"\nSamsung Offer Exchange Or Refund On 'Explosive' Galaxy Note 7 Devices<\/title>\n<meta name=\"description\" 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The Civil Aeronautics Administration and Aviation Safety Council who are investigating into the matter said that the\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/technology"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/exploding-galaxy-note-7.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1217,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/samsung-galaxy-note-4-refurbished-batteries-recall-overheating-risk","url_meta":{"origin":237,"position":1},"title":"10,200 refurbished batteries for Samsung Galaxy Note 4 recalled over risks of overheating","author":"Admin","date":"1st January 2018","format":false,"excerpt":"Only a year after its Galaxy Note 7 was hastily recalled after numerous reports of explosions, refurbished Samsung's Galaxy Note 4's are also seeing similar issues. 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However, it has since been discovered that some\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/technology"},"img":{"alt_text":"samsung recall","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":242,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/apple-investigating-claim-iphone-7-bursting-flames","url_meta":{"origin":237,"position":2},"title":"“Is the iPhone 7 going to be the next Samsung Galaxy Note 7?” – Apple investigating claim of an iPhone 7 bursting into flames","author":"Admin","date":"23rd November 2016","format":false,"excerpt":"Following the mass recall of the Samsung Galaxy Note 7, which turned out to be susceptible to explosions and fires, Apple may well have enjoyed a competitive advantage off the back of one of their main rivals as Samsung's sales plummeted and costs to fix their mistake run in to\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/technology"},"img":{"alt_text":"iphone","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/11\/iphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":209,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/samsung-galaxy-note-7-battery-causes-evacuation-louisville-airport","url_meta":{"origin":237,"position":3},"title":"Samsung Galaxy Note 7 causes evacuation at Louisville Airport due to battery safety concerns","author":"Admin","date":"4th November 2016","format":false,"excerpt":"As you're probably aware, Samsung are having a real nightmare in terms of their Galaxy Note 7 and its tenancy to suddenly set fire to itself\u2026 In one recent incident off the back of this ongoing issue, a supposedly safe device starting 'smoking' at Louisville Airport when the owner tried\u2026","rel":"","context":"In "Latest"","block_context":{"text":"Latest","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/latest"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/09\/mobile_phone_recall.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/09\/mobile_phone_recall.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/09\/mobile_phone_recall.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/09\/mobile_phone_recall.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":506,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/samsung-galaxy-s7-camera-glass-apparently-spontaneously-shattering","url_meta":{"origin":237,"position":4},"title":"Samsung Galaxy S7 camera glass is apparently “spontaneously shattering”","author":"Admin","date":"31st January 2017","format":false,"excerpt":"Samsung have had a rough time lately; unfortunately for them, things don't look to be getting better anytime soon... Following Samsung's rough 2016 with many reports of Samsung mobiles 'overheating and exploding', and their washing machine tops detaching from the body, 2017 isn't looking any better as Samsung Galaxy S7,\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/technology"},"img":{"alt_text":"samsung recall","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/smartphone.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":306,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/samsung-recalling-washing-machines-after-reports-injuries","url_meta":{"origin":237,"position":5},"title":"First exploding Samsung mobiles, now detaching Samsung washing machines. What next?","author":"Author","date":"16th December 2016","format":false,"excerpt":"Samsung are recalling 2.8 million washing machines following 9 reports of injuries Samsung do not appear to be having a great year... Following the mass recall of the 'exploding' Samsung Galaxy Note 7 mobile phones, they have now had to recall 2.8 million washing machines in the U.S., with reports\u2026","rel":"","context":"In "Recalls"","block_context":{"text":"Recalls","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/recalls"},"img":{"alt_text":"samsung washing machine recall","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/12\/samsung-washing-machine-recall.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/12\/samsung-washing-machine-recall.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/12\/samsung-washing-machine-recall.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2016\/12\/samsung-washing-machine-recall.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts\/237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=237"}],"version-history":[{"count":3,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts\/237\/revisions"}],"predecessor-version":[{"id":357,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/posts\/237\/revisions\/357"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/media\/239"}],"wp:attachment":[{"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.groupactionlawyers.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}