{"id":2094,"date":"2021-04-13T08:00:04","date_gmt":"2021-04-13T07:00:04","guid":{"rendered":"https:\/\/www.groupactionlawyers.co.uk\/blog\/?p=2094"},"modified":"2024-07-08T09:43:24","modified_gmt":"2024-07-08T08:43:24","slug":"customers-notified-of-fat-face-data-breach","status":"publish","type":"post","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/customers-notified-of-fat-face-data-breach","title":{"rendered":"Customers notified of Fat Face data breach"},"content":{"rendered":"<div class=\"row mt-3 mb-3\">\n<div class=\"col-lg-12\">\n<div class=\"text-center p-3\">\n<div class=\"alert alert-danger\" role=\"alert\">\n\t\t\t\t<i class=\"fas fa-exclamation-triangle\"><\/i> <b>UPDATE: PLEASE NOTE THAT WE ARE NO LONGER ABLE TO ACCEPT NEW CASES IN THIS MATTER.<\/b>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p>Fashion retailer Fat Face recently released an email to customers which has brought a data breach from earlier this year to the public\u2019s attention. It is routine for companies to notify customers of data protection breaches, but this email comes a long time after the Fat Face data breach occurred, and reportedly included a request that customers keep the details of the breach private.<\/p>\n<p>It has also been claimed that Fat Face paid a ransom to a cybercrime gang after the data breach occurred in January, but this allegation has yet to be confirmed by Fat Face itself or by ICO investigators.<\/p>\n<p>Nevertheless, it is worrying that customers remained unaware of the breach for over two months, as it may mean that they may not have been vigilantly monitoring potential security risks or data misuse. If it emerges that Fat Face can be held liable for the breach, those who were notified of their involvement in the data breach may be <a href=\"https:\/\/www.groupactionlawyers.co.uk\/contact\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>eligible to claim compensation<\/strong>.<\/a><\/p>\n<p><!--more--><\/p>\n<h3><strong>The immediate impact of the Fat Face data breach<\/strong><\/h3>\n<p>The Fat Face data breach was revealed following the retailer\u2019s decision to notify customers that their data had been compromised. Sent to customers in the penultimate week of March, the email revealed that Fat Face had engaged in investigations with cybersecurity experts after their suspicions were raised on 17<sup>th<\/sup> January. The investigations identified that an unauthorised third party had been able to access certain Fat Face systems, putting customer and employee data at risk.<\/p>\n<p>Customers were told that their names, email addresses, home addresses, and partially redacted credit card details may have been compromised. It is understood that a similar email was sent to employees, whose National Insurance numbers and bank account details may have been put at risk.<\/p>\n<h3><strong>The implications for the victims <\/strong><\/h3>\n<p>UK regulations normally require that data controllers notify victims of data breach incidents within 72 hours of their occurrence. As such, on the face of it, it would appear that Fat Face has not followed this guidance. However, it may be that it did indeed take the company over two months to establish that customers were affected by the data breach, which could be the reason for the perceived delay.<\/p>\n<p>Nevertheless, to discover this news at such a late stage could likely be worrying to victims of the data breach, and with good reason. During this time, customers may have remained unaware of the potential data misuse that they may have been exposed to, meaning that they may have failed to recognise suspicious activity or scams.<\/p>\n<p>Some press coverage has alleged that negotiations with a ransomware gang resulted in Fat Face paying a $2m ransom to the gang, but Fat Face has not suggested that the breach arose as a result of a ransomware attack.<\/p>\n<h3><strong>Making data breach compensation claims<\/strong><\/h3>\n<p>If you received notification that your information was affected by the Fat Face data breach, you may <a href=\"https:\/\/www.groupactionlawyers.co.uk\/contact\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>have a compensation claim to make<\/strong><\/a>. It has been reported that thousands of customers were sent the notification email, so if Fat Face is found to be at fault for the vulnerability of their systems, there may be many claims to bring against the company.<\/p>\n<p>Contact us today to receive <a href=\"https:\/\/www.groupactionlawyers.co.uk\/contact\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>free, no-obligation advice<\/strong><\/a> on any data breach claim inquiries you may have.<\/p>\n<div class=\"row mt-3 mb-3\">\n<div class=\"col-lg-12\">\n<div class=\"text-center p-3\">\n<div class=\"alert alert-danger\" role=\"alert\">\n\t\t\t\t<i class=\"fas fa-exclamation-triangle\"><\/i> <b>UPDATE: PLEASE NOTE THAT WE ARE NO LONGER ABLE TO ACCEPT NEW CASES IN THIS MATTER.<\/b>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE: PLEASE NOTE THAT WE ARE NO LONGER ABLE TO ACCEPT NEW CASES IN THIS MATTER. Fashion retailer Fat Face recently released an email to customers which has brought a data breach from earlier this year to the public\u2019s attention. It is routine for companies to notify customers of data protection breaches, but this email &hellip; <a href=\"https:\/\/www.groupactionlawyers.co.uk\/blog\/customers-notified-of-fat-face-data-breach\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Customers notified of Fat Face data breach<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":2095,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[70,89,79,1],"tags":[14,4,71,81],"class_list":["post-2094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-breach-claims","category-data-breach-compensation","category-data-group-actions","category-latest","tag-class-actions","tag-compensation-claims","tag-data-breach","tag-group-action"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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It is understood that the AX data breach occurred earlier this year in January, after an unauthorised third party managed to access private information held by the company.\u2026","rel":"","context":"In &quot;Data Breach Claims&quot;","block_context":{"text":"Data Breach Claims","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/data-breach-claims"},"img":{"alt_text":"exploding airbags","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/air-bags.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/air-bags.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/air-bags.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/2017\/01\/air-bags.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2085,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/sita-data-breach-affects-hundreds-of-thousands-of-passengers-worldwide","url_meta":{"origin":2094,"position":1},"title":"SITA data breach affects hundreds of thousands of passengers worldwide","author":"Author","date":"17th March 2021","format":false,"excerpt":"UPDATE: PLEASE NOTE THAT WE ARE NO LONGER ABLE TO ACCEPT NEW CASES IN THIS MATTER. In late February, the SITA data breach was revealed as a powerful cyberattack, which comprised of a server holding information relating to hundreds of thousands of air passengers. Labelled as \u201chighly sophisticated\u201d by the\u2026","rel":"","context":"In &quot;Data Breach Claims&quot;","block_context":{"text":"Data Breach Claims","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/data-breach-claims"},"img":{"alt_text":"British Airways data breach compensation","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/AdobeStock_63699889.jpeg?fit=1200%2C473&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/AdobeStock_63699889.jpeg?fit=1200%2C473&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/AdobeStock_63699889.jpeg?fit=1200%2C473&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/AdobeStock_63699889.jpeg?fit=1200%2C473&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/AdobeStock_63699889.jpeg?fit=1200%2C473&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1926,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/watford-community-housing-data-breach-compensation-action","url_meta":{"origin":2094,"position":2},"title":"Watford Community Housing data breach compensation action","author":"Author","date":"31st March 2020","format":false,"excerpt":"The Group Action Lawyers is launching a compensation action for anyone affected by the recent Watford Community Housing data breach. The company (WCH) has confirmed that an email was sent out that included personal information for customers. We understand that the data was attached to a spreadsheet as part of\u2026","rel":"","context":"In &quot;Data Breach Claims&quot;","block_context":{"text":"Data Breach Claims","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/data-breach-claims"},"img":{"alt_text":"Email Data Leak","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/Fotolia_90591976_XS.jpg?fit=424%2C283&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2052,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/british-airways-data-breach-settlement-may-be-on-the-horizon","url_meta":{"origin":2094,"position":3},"title":"British Airways data breach settlement may be on the horizon","author":"Author","date":"19th January 2021","format":false,"excerpt":"Given recent development in the action, we believe that a British Airways data breach settlement could be imminent. The latest development in the British Airways group action has seen the airline notify the court of their intentions to seek negotiations to resolve the cases, a move which could prompt an\u2026","rel":"","context":"In &quot;Data Breach Claims&quot;","block_context":{"text":"Data Breach Claims","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/data-breach-claims"},"img":{"alt_text":"court orders payout","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/court-orders-payout-min.png?fit=725%2C250&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/court-orders-payout-min.png?fit=725%2C250&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/court-orders-payout-min.png?fit=725%2C250&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/court-orders-payout-min.png?fit=725%2C250&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2023,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/the-flagship-group-data-breach","url_meta":{"origin":2094,"position":4},"title":"The Flagship Group data breach","author":"Admin","date":"10th November 2020","format":false,"excerpt":"The Flagship Group data breach occurred on Sunday 1st November, resulting in Flagship Group\u2019s systems and online services having to be taken offline. The Group has since taken down more of their systems to prevent the further spread of the cyberattack as well. The extent of the breach remains unknown\u2026","rel":"","context":"In &quot;Data Breach Claims&quot;","block_context":{"text":"Data Breach Claims","link":"https:\/\/www.groupactionlawyers.co.uk\/blog\/category\/data-breach-claims"},"img":{"alt_text":"118 118 Money data breach","src":"https:\/\/i0.wp.com\/www.groupactionlawyers.co.uk\/blog\/wp-content\/uploads\/Fotolia_72077579_XS-Copy.jpg?fit=424%2C225&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1919,"url":"https:\/\/www.groupactionlawyers.co.uk\/blog\/your-lawyers-virgin-media-data-breach-compensation-action-in-the-media","url_meta":{"origin":2094,"position":5},"title":"Your Lawyers Virgin Media data breach compensation action in the media","author":"Author","date":"27th March 2020","format":false,"excerpt":"The Virgin Media data breach compensation action launched by Your Lawyers has featured in the media today as the company faces a potential \u00a34.5billion compensation bill. As featured in The Sun estimated pay-outs could reach the \u00a35,000 mark. 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